Refund policy

Return Policy

Effective Date: 7/1/2026

At Royal Alchemy, we strive to provide high-quality products and a positive shopping experience. If you are not completely satisfied with your purchase, please review our return policy below.

1. Return Window

Customers may return items within 30 days of the purchase date. Returns initiated after this period will not be accepted.

2. Cancellation of Monthly Subscriptions

To cancel a monthly subscription, please email support@royalalchemyusa.com with your notice of cancellation. Allow up to 5 business days for processing. Any charges incurred before the cancellation takes effect remain the customer’s responsibility.

3. Return Process

To initiate a return, please follow these steps:

  • Confirm the return is within 30 days of the purchase date.
  • Package the item securely, including all original packaging, accessories, and documentation.
  • Send the return to the following address:

Royal Alchemy USA
668 94th Ave N. 
Naples, FL 34108

4. Shipping and Handling

Customers are responsible for all return shipping and handling costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

5. Refunds

Once your return is received and inspected, we will notify you of approval or rejection. If approved, your refund will be processed and applied to your original payment method within a certain number of days, depending on your bank or credit card company.

6. Non-Returnable Items

Some items may be non-returnable. These will be clearly specified at the time of purchase. Please review product descriptions carefully.

7. Contact Us

For any questions regarding returns or cancellations, please contact our support team at info@royalalchemyusa.com.

Thank you for choosing Royal Alchemy! We appreciate your business and are here to assist you with your needs.